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Returns & Refunds

You may not cancel your order while it is being delivered. You may return your order at any time within 14 (fourteen) days of the day after You receive the Goods. Goods must be also kept the in a reasonable, unused condition in their original packaging, if possible, and sent back to Us as soon as possible.

Our Returns address is:
J. Tiskeviciaus 7-6,
Vilnius, LT-02231,

We will refund the money due to You as soon as possible but by no later than 30 (thirty) days from the day on which You will return the Goods. We will refund the full price of the returned Goods. Please note though that if you want to return only some items but keep the rest of Your Order, You may not be entitled to a refund of the delivery charge. If You have changed Your mind about Your Order, You will be responsible for the cost of returning the Goods to Us. Also, if the size of the good You have ordered does not fit, You will not be entitled to a refund of the delivery charge, and You will be responsible for the cost of returning it. Additionally, if the parcel was not delivered due to Your failure to provide the correct address, You may not be entitled to a refund of the delivery charge.
If You believe that Goods have a defect then You should not make any further use of them before returning them to Us. Nothing in these Terms shall affect Your statutory rights. These are Your rights granted by law and which cannot be changed by Us.

In order to return an ordered item(s) please download and complete our Returns Advice form and return it with the items you have ordered. You can download the Returns Advice form here: Returns Advice form


If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
1.loss of income or revenue;
2.loss of business;
3.loss of profits;
4.loss of anticipated savings;
5.loss of data; 
6.waste of management or office time.
Nothing in these terms and conditions are intended to exclude or limits our liability for:
1.death or personal injury caused by our negligence;
2.fraud or fraudulent misrepresentation;
3.any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
4.defective products under the Consumer Protection Act 1987;
5.any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
As far as we adopt industry standard protections against various computer viruses or other harmful software we are not able to warrant that this website is free from computer viruses or any other malicious or harmful computer program.
Nothing in these terms and conditions are intended to affect your statutory rights.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control (a ‘Force Majeure Event’). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:
• (a) Strikes, lock-outs or other industrial action;
• (b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• (c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
• (d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
• (e) Impossibility of the use of public or private telecommunications networks; or
• (f) The acts, decrees, legislation, regulations or restrictions of any government.
In the event of a Force Majeure Event, our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations to you may be performed despite the Force Majeure Event.